To book the expedition with us, please send your request to us by email.

Payment
To confirm your booking, we require a deposit payment of USD 1,500 / PERSON in order to secure permits for the expedition and deposit on charter helicopter. Due to long procedures of permit application, we require deposit payment to be paid lately 40 days prior to the expedition departure (for both the two options). Once permits are gained, there are no refund on your deposit which has been paid to us. While the remaining balance of the expedition cost (including airfares – if booked through us) due on 14 days before expedition departure.

Refunds
Refunds are not made for unused services, except those which can be recovered from airlines for unused flights and these may be claimed through us (if the flight bookings made through us) or to the travel agencies who arrange your flight bookings.

Cancellation
If you cancel your booking there is no refund on each deposit and balance payment.

Changes to the itinerary
Carstensz Pyramid Expeditions are organized many months in advance and it may become necessary to make alteration on your plan. Where practically, we will advise you of such changes before you depart to Indonesia, although occasionally we may be forced to make changes en route due to the causes beyond our control. You should keep in touch with us.

Travel insurances
All of our tours are not covered by travel insurance. We recommend that you purchase travel insurance which covers loss of deposits, cancellation charges, luggage claims, medical expenses and others. The travel insurance should be arranged at the travel agencies in your country before you depart to Indonesia.